Ethan spent years at big box brokerages watching agents work incredibly hard, build deep community trust and rarely get the infrastructure to match their ambition. That gap always stayed with him.
At those big box brokerages, Ethan built a customer success function from the ground up, led a team of amazing customer success professionals and partnered with agents who were serious about ownership and growth. Ethan mentions "What they taught me is something I carry everywhere. Agents aren't just producers, they're the heartbeat of their local markets."
Ethan is an invaluable member of our firm, supporting our business growth through strategic account management and operational excellence. He works closely with our team to translate business goals into clear operating plans and helps to identify opportunities for growth.